Check first: Check whether the app is on the latest version. If you see an "Update Required" message, download the latest APK from Piklak's official website or check your device's app store. Some features may not work on older versions.
If the app freezes or crashes: Restart your phone. If the problem persists, clear the app cache — go to Settings > Apps > Piklak > Clear Cache — then try opening it again.
Check your internet connection: A weak connection can slow the app down or cause it to freeze mid-load. Try switching from WiFi to mobile data, or the other way around.
Alternatives: If the app issue persists, open piklak.best in a mobile browser (Chrome or Firefox) — all features are available there too. Piklak's web version is fully mobile-optimized, so it works just as well as the app. If you're having trouble with an update or installation, email support@piklak.best.
Withdrawal limits:
— Minimum Withdrawal: ৳500
— Maximum daily withdrawal: ৳50,000 (for KYC-verified accounts)
— Limits may be even lower without KYC
How long it takes: Funds typically arrive within 8 to 30 minutes. During nights or weekends, it may occasionally take up to 1–2 hours.
Keep in mind: If you're withdrawing from a bonus balance, the wagering requirement must be met first. Real money balances can be withdrawn directly. If you run into any issues, contact Live Chat with your transaction ID.
Steps to get started with cricket betting:
1. Log in to Piklak and go to the "Sports" or "Cricket" section.
2. You'll see a list of ongoing and upcoming matches — IPL, BPL, international Tests, ODIs, T20s, all covered.
3. Click on any match you like and all the betting markets will open up.
4. Select your bet type, enter the amount, and click the "Place Bet" button.
Popular cricket betting markets:
— Match Winner (who will win)
— Toss Winner
— First innings runs
— Top Batsman / Top Bowler
— Runs per Over (Live Betting)
— Man of the Match
In Live Betting, odds update every ball. Check the odds carefully before placing a bet — the higher the number, the lower the probability, but the bigger the potential payout.
What's allowed:
— One account registered in your own name
— A separate account in the name of an adult (18+) family member, registered with their own mobile number and NID
What's not allowed:
— Multiple accounts by the same person (even under different numbers or names)
— Creating an account using someone else's details
— Opening new accounts to claim bonuses multiple times
Consequences: If Piklak detects multiple accounts, all of them will be permanently closed and balances may be forfeited. Stick to one account and enjoy all the benefits — it's the safe and right way.
How to view live scores:
1. Log in and go to the Sports section.
2. Click on a match that's currently in progress — live matches are marked with a "Live" tag.
3. Once the match page loads, the scoreboard and statistics update in real time.
Live Video Streaming: Live video streaming is available for selected matches. To watch, you'll need either a balance in your account or an active bet on the match in question. Streaming may not be available for all matches — it depends on broadcast rights.
Additional Information: For cricket, you get ball-by-ball updates, wickets, and run rate in real time. For football, you'll see goals, cards, and substitutions as they happen. If you want to save mobile data, you can turn off streaming and just track the score.
How to get started with football betting:
1. Log in, go to the Sports section, and select "Football".
2. You'll find all the major leagues — Bangladesh Premier League, English Premier League, La Liga, Bundesliga, Champions League, and more.
3. Click on your preferred match to see the available markets.
Popular football betting markets:
— Match result (1X2) — Home win, Draw, or Away win
— Both teams to score (BTTS)
— Total goals (Under/Over 2.5)
— First goalscorer
— Number of corners
— Half-time Result
Other Sports: You'll also find set betting for tennis and quarter betting for basketball. For details on any sport's markets, just ask via live chat.
How to change the language:
1. Log in to Piklak.
2. Look for the "Language" option at the top of the screen or in the account settings.
3. Select "Bangla (Bangladesh)" from the dropdown.
4. After the page refreshes, the entire interface will switch to Bangla.
Sections available in Bangla:
— Menu & navigation
— Account settings & balance information
— Deposit & withdrawal page
— Support chat
— Bonus & Promotions Details
Some third-party games (such as those from slots providers) may be in English, as they are developed by external companies. However, all betting and account management sections are fully available in Bangla. You can also speak Bangla in the support chat — our team responds in Bangla.